Our promises
Trust is the whole point.
You’re about to share the most precious thing a family has — your grandchildren’s faces, voices, and stories. We don’t take that lightly. Here’s exactly how we protect it, in plain language, with no fine print.
Privacy
Your family’s moments belong to your family.
Not to advertisers, not to strangers, not to us. That’s the starting point for everything else.
A closed circle
Invited members only — up to ten, added by the family. No feed, no discovery, no strangers, no way for anyone outside to find your grandchildren.
Never sold, never advertised
We don’t sell or rent your information, run ads, build profiles, or use trackers. Our business is a simple subscription — not your data.
Parents in control
A parent approves the circle before a child is in it, and decides what their child can see and share. You’re always in charge.
Security
Protected like it matters — because it does.
Private isn’t enough on its own. Your family’s information is guarded, top to bottom.
Encrypted, coming and going
Your family’s calls, notes, and keepsakes are encrypted while they travel and while they’re stored.
Locked-down access
Strict, least-privilege access — only what’s needed, only when needed, with no casual browsing of your family’s moments.
Partners held to the same bar
We work only with service providers who can protect your information, and we get their written commitment that they will.
Watched, always
Security isn’t a one-time checkbox. We review and improve as threats and best practices change.
Simplicity
Safe only counts if it’s actually usable.
The hardest work went into making it feel like nothing at all — because the safest app in the world is useless if it’s too fiddly to open.
Built for everyone
Made for the least confident person in the family: large text, words on every button, and no settings maze to get lost in.
Set up in minutes
Alone, or with family from another state — and a grandchild can do it over a holiday visit.
A real person answers
If anything ever sticks, you reach a human on the phone, not a menu. You’re never on your own.
Children’s privacy
Built to follow COPPA — because these are children.
The U.S. Children’s Online Privacy Protection Act (COPPA) sets the rules for collecting information from children under 13. We’re building to follow it, and we treat it as the floor, not the ceiling.
- ✓Nothing about a child is collected until a parent gives their verifiable consent.
- ✓Parents can review, delete, pause, and withdraw consent at any time — with one tap or one call.
- ✓Prompts are written and reviewed for a child’s age band.
- ✓We’re evaluating an independent COPPA Safe Harbor certification for outside oversight.
The rest of it
The promises underneath everything.
Nothing public, ever
There is no public surface anywhere in Grandbabiez. Nothing your family shares leaves your circle.
Easy to leave
Cancel with one phone call — no menus, no retention maze. Being easy to leave is exactly what makes us comfortable to stay with.
Honest about where we are
We’re new, starting with a hundred families, and learning alongside them. We won’t overpromise or dress up what we can’t yet know.
Built with families, not just for them
Your feedback shapes what we build next. The people who use Grandbabiez help decide where it goes.
Our promises, at a glance
- Private by default. Nothing public, nothing sold, no ads, no trackers.
- Secure. Encrypted in transit and at rest, with strict access controls.
- Parent-approved. No child information without a parent’s verifiable consent.
- Built to follow COPPA. Children’s privacy treated as the floor, not the ceiling.
- Simple enough for anyone. Large text, worded buttons, a real phone line.
- Yours to leave anytime. Cancel with one call, and we’ll delete what you ask us to.
Any questions?
If something here matters to you, ask us.
We’d rather earn your trust in a straight conversation than a wall of legalese. A real person will answer.